AppliPlus (hereinafter referred to as “AppliPlus”, “we”, “us” or “our”) commits to protect the privacy of (i) individuals who visit the AppliPlus website (hereinafter referred to as “the visitor(s)”); (ii) individuals who have an AppliPlus registered account and who use AppliPlus’s Services (hereinafter referred to “the Client(s)”); (iii) individuals who participate to any conferences or virtual event (hereinafter referred to “the Participant(s)”); (iv) individuals who participate to trade exhibitions where AppliPlus is an exhibitor or sponsor (hereinafter referred to “trade exhibition visitor(s)”) and (v) individuals identified as AppliPlus prospects (hereinafter referred to “Prospect(s)”), collectively named “the User(s)”.
This policy describes AppliPlus‘s privacy statement related to (i) the use of AppliPlus’s website, the related applications and services provided by AppliPlus (collectively referred to as “AppliPlus’s Services”) and (ii) any situation in which AppliPlus collects and processes personal information of Users.
BY USING AppliPlus’S SERVICES, USERS ACCEPT THE TERMS AND CONDITIONS MENTIONED WITHIN THIS POLICY.
“Personal data” means any information relating to an identified or identifiable natural person. An identifiable natural person can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person (Article 4 of the EU General Data Protection Regulation (GDPR)).
Register for a conference call / virtual event or book a virtual event:
Should Users navigate on the AppliPlus website and register for a conference call or a virtual event available on the AppliPlus website, AppliPlus may require Users to provide Personal data such as first name/ last name, job title, e-mail address, phone number, and country.
Access to the Lounge (one portal, desktop or mobile applications):
Should Clients or Participants access the Lounge, AppliPlus may require Clients and Participants to provide Personal data such as Moderator information: login, email address or web login, password, or pin code to start or schedule a meeting. Participant information: name, web login, and Participant pin code to allow Participants to join the meeting.
Free trial, demo, and download of documentation:
Should Users navigate to the AppliPlus website and require to participate in a free trial, arrange a demo of AppliPlus services, download any documentation, or learn more information, AppliPlus may require Users to provide Personal data such as first and last name, business phone, e-mail address, job title, and country.
Contact & web form:
Should Users navigate to the AppliPlus website and express their interests in obtaining information about AppliPlus services (Sales team); and/or contact AppliPlus to obtain support (Customer service team), AppliPlus may require Users to provide mandatory data such as first and last name, e-mail address and phone number, job title, and country.
AppliPlus may also require additional information to allow us to know Users better, such as company size, state location, contact preference, reasons of interest, information about virtual event requests such as event topic, event title, date and time, expected duration, language preference, number of Participants.
Website navigation information:
Should Users navigate on the AppliPlus website, AppliPlus may collect data through the use of tracking tools such as Cookies. Website navigation information may include information from the user’s browser (browser type and language), Users’ Internet Protocol address (IP address), and information derived from Users IP address such as geographic location, device and application identification numbers, Internet service provider, the pages and the files viewed by the Users, operating system, date/time stamps associated to the usage.
Should Users participate in a trade exhibition where AppliPlus is an exhibitor or sponsor at the event, Users acknowledge that by allowing their badge to be scanned by AppliPlus or AppliPlus partner such as an event organizer, AppliPlus may process Users (i) identification data such as User name, surname; (ii) contact details such as phone number, email or postal address; or (iii) professional situation data such as company name and job title.
Business to Business contact with Prospects:
Should an individual (identified as a Prospect by AppliPlus), provide to AppliPlus his/her business information, this individual acknowledges that AppliPlus may process on its Customer Relationship Management tool (i) Prospect identification data such as first and last name; (ii) contact details such as phone number, email or postal address; or (iii) professional situation data such as company name and job title. Required and additional information is named collectively “User Personal data”.
AppliPlus does not process any special category of Personal data through the use of the AppliPlus website. In this regard, AppliPlus requests Users to not share with us any special categories of Personal data through web forms or contact forms such as (i) Personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership; and/or (ii) genetic data, biometric data, data concerning health or data concerning a natural person's sex life or sexual orientation.
AppliPlus may collect Users' Personal data from a variety of sources:
Lawful bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with Users (e.g. for example to deliver AppliPlus’s Services)), and legitimate interests.
By ticking an “opt-in” box or moving a toggle available on each web form, Users consent that AppliPlus processes
Processing is necessary for the performance of a contract to which the Client is party (for example: to access to the Lounge by a moderator) or to take steps at the request of the Users before entering into a contract (for example: to book an event).
Processing is necessary for the purposes of the legitimate interests pursued by AppliPlus. This lawful basis is only used by AppliPlus for “Business to Business contact with Prospects” purposes.
Performance of the services:
AppliPlus uses Clients’ Personal data to perform the services requested and Participants' Personal data to provide conference call services or virtual events.
Provide support or answer to Users' requests:
AppliPlus may use the Personal data of Users to provide support or others services ordered by the Users or to answer directly to User information requests and inquiries.
Direct Marketing and Business to Business contact:
AppliPlus may use the Personal data of Users for direct marketing and/or Business to Business contact. If Users participate in a trade exhibition where AppliPlus is an exhibitor or sponsor at the event, Users acknowledge that by allowing their badge to be scanned by AppliPlus or AppliPlus partner such as an event organizer, AppliPlus processes Users' Personal data to Direct Marketing and Business to Business contact.
If Prospects provide to AppliPlus business information, Prospects acknowledge that AppliPlus may process this information on its Customer Relationship Management tool to allow business-to-business contact.
If Users register for a free trial or download a guide on the AppliPlus website, Users acknowledge that by ticking the opt-in box, Users consent that AppliPlus processes the Personal data collected to contact Users to discuss about AppliPlus services and send them information pertaining to AppliPlus and AppliPlus’s services.
Operate and improve AppliPlus’s website and services:
AppliPlus may use website navigation information to (i) analyze overall website trends, (ii) track and aggregate non-personal information and (iii) help us to operate and improve AppliPlus’s website and AppliPlus’s Services. AppliPlus may receive information about Users from third parties and combine this information with data that AppliPlus may already have about Users to analyze our records, improve Users' online experience, identify new prospects, and customize information.
AppliPlus retains and uses the Personal data of Users as needed to fulfill the purposes for which these data were collected and as necessary to (i) comply with AppliPlus business requirements; (ii) comply with legal obligations; (iii) resolve disputes and/or (iv) enforce a contract with Clients.
AppliPlus assigns to Clients confidential account access details such as an access number and a pin code. Clients are responsible for maintaining the confidentiality of their login name, password, and/or pin code and for restricting access to their accounts. Clients are responsible for (a) the use of their Personal data or access to the account by any individual with whom Clients (i) share their login name, password, and/or pin code, or (ii) authorize to use their account, and/or (b) any unauthorized use or access that results in whole or in part from Clients failure to protect the confidentiality of their login name, password and/or pin code.
AppliPlus may post lists of Clients' names and testimonials on its website that may contain personal information such as a Client name and title. AppliPlus always obtains the prior consent of any of its Clients before publishing their testimonials and Personal data in print or via digital channels such as Social Media.
AppliPlus enables Users, through its cookie privacy preference center, to opt in/opt out of various categories of cookies [strictly necessary cookies – Performance cookies – Functional cookies - targeting cookies]. AppliPlus uses an external cookie preference tool to process Internet advertising and tracking preferences, but does not respond to any other Do Not Track signals sent by Users' browsers. If Users wish to restrict or block cookies, Users may set their internet browser.
Cookies are text files containing small amounts of information that are downloaded to a User’s device when Users visit AppliPlus’s website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are widely used because they allow a website to recognize users’ devices and therefore allow enhanced functionality.
A full list of cookies located on the AppliPlus website will be displayed in a section on our website.
If Users do not wish to receive cookies Users can set their web browser to restrict or block them. All modern browsers allow Users to change their cookie settings, typically be found in the 'options' or 'preferences' menu of the browser. If Users disable cookies Users may not be able to use all the interactive features of our website.
First Party/ Third party cookies:
These cookies refer to the web domain placing the cookie. First-party cookies are those set by a website that is being visited by the User at the time – the website displayed in the URL window. Third-party cookies are cookies that are set by a domain other than that of the website being visited by the User. If a User visits a website and another entity sets the cookie through that website, this would be a third-party cookie.
These cookies remain on a User’s device for the period of time specified in the cookie. They have activated each time that the User visits the website that created that particular cookie.
These cookies allow website operators to link the actions of a User during a browser session. A browser session starts when a User opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once Users close the browser, all session cookies are deleted.
AppliPlus uses widgets tools which are interactive mini-programs that run on the AppliPlus website and link to other websites. An example of this might be an “apply to a job” button or Facebook, Twitter, Google +, LinkedIn, and YouTube widgets. These programs do not collect Personal data.
AppliPlus also allows Users to log in to certain proprietary Websites and Services using sign-in services or submit web forms through tools such as Facebook Connect. These services will authenticate Users' identity and provide Users the option to share certain Personal Data with AppliPlus such as name and email address to pre-populate the sign-up form.
The Personal data that Users submit to AppliPlus remains their property. AppliPlus does not share, sell or rent personal information to unrelated third parties nor transfer Personal data within AppliPlus without proper purpose.
AppliPlus may share Personal data collected on its website with the following companies:
AppliPlus may share Users’ Personal data with AppliPlus Affiliates for Client support, marketing, and account management purposes. “Affiliate” refers to, now or in the future, any other entity that (i) directly controls; (ii) is under common Control with; or (iii) is controlled by AppliPlus. An entity shall be considered as controlling another entity if it owns, or controls, at least fifty (50) percent of the voting stock or other ownership interest of the other entity.
AppliPlus service providers:
AppliPlus may share limited Users’ Personal data with service providers which provide services on behalf of AppliPlus. For example: Salesforce for Client support or Business to Business contact, Eloqua for direct marketing purposes, and Smartrecruiter for job applications. To learn more about the list of AppliPlus services providers, Users may send an email to [email protected]. If AppliPlus discloses Personal data to third parties, such third parties will be required to comply with the AppliPlus Privacy white paper.
AppliPlus may disclose Personal data if required by law or if AppliPlus reasonably believes that disclosure is necessary to protect AppliPlus’s rights or to comply with a legal process. Personal data may be transferred, accessed, and stored globally as necessary for the uses and disclosures stated above in accordance with this policy. By providing Personal data, Users consent that AppliPlus transfers Users’ Personal data to its Affiliates globally and to third-party entities that provide services to AppliPlus. AppliPlus has implemented appropriate safeguards for transfers of Personal data originating from the European Economic Area (“EEA”) to AppliPlus affiliates and unaffiliated third parties located outside the EEA.
AppliPlus enables Users who provide contact information to opt out of marketing and non-transactional communications. Each User may manage its receipt communications (i) by clicking on the “unsubscribe” link located at the bottom of AppliPlus marketing emails.
Users Rights Exercise:
Users may request to access, rectify, restrict, delete or otherwise modify any of their Personal data provided to AppliPlus (through AppliPlus’s Services or during business prospection) and processed by AppliPlus.
AppliPlus may collect Users' Personal data such as Internet Protocol (IP) addresses to (i) help diagnose technical problems; (ii) administer the AppliPlus website and (iii) improve the quality of AppliPlus’s Services. AppliPlus may also track and analyze non-identifying and aggregate use and volume of statistical information from Users and provide third parties with such information.
The security of Users’ Personal data is very important for AppliPlus. AppliPlus uses physical, electronic, and administrative safeguards that are designed to protect Users’ Personal data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.
AppliPlus mobile application collects information from, or accesses data stored on, Users’ devices to provide services related to the relevant mobile application. For example, AppliPlus mobile application may access to devise functionalities such as (i) the camera and micro to allow video and audio conference access; (ii) the calendar information to scan it, find AppliPlus meetings, and allow notifications and/or (iii) access contact information to enable dial Participant from a meeting. AppliPlus mobile application may also send Users to push notifications to allow Users to manage their conference meetings. The information accessed or obtained by the mobile application may be affected by the User's mobile configuration. For example, Users may opt out of receiving notifications directly on their devices at any time by editing these settings. Mobile applications may transmit to AppliPlus information from Users’ devices to provide the Mobile Application services such as the Participant name.
By installing AppliPlus mobile application on User's mobile device, the User consents to the downloading and updating of that mobile application in accordance with the AppliPlus End User Licence Agreement.
AppliPlus’s Services are not developed for or directed to children and the AppliPlus website is not designed to attract children under the age of eighteen (18). We do not knowingly solicit or collect Personal data from any person that is under the age of eighteen. Visitors under eighteen years of age are not eligible to do business with AppliPlus.